What is Telehealth Therapy

Therapy that is done through a live two-way interaction between a person and a provider (the therapist) using audiovisual telecommunications technology.

TrueNorth uses Simple Practice, Zoom and Phone appointments to connect with Clients.

What are some of the advantages of Telehealth Therapy?

  • Reduced cost by eliminating travel expense, child care, missed time from work
  • Privacy, no waiting room time
  • Expanded area of service (Michigan)
  • Easy access to counseling service, eliminating physical barriers, transportation issues, remote location deficits
  • Reduce stress and Anxiety
  • Convenient, fast, flexible
  • Research shows no difference in outcomes when comparing telehealth to face-to-face.

How secure are my telehealth sessions?

  • Simple Practice Telehealth is 100% HIPPA compliant and hosted over secure platforms with bank-level security and multiple layers of encryption.
  • Simple Practice is also HITRUST certified. The HITRUST framework is the gold standard of security certification in the healthcare industry.

How is payment for service handled?

  • TrueNorth does not accept insurance coverage. We are a private pay practice only.
  • TrueNorth offers integrated Online Payments by Stripe, a PCI compliant credit card processing partner.
  • An Insurance compliant receipt will be provided for private reimbursement from your insurance provider upon request.